1. Controller

The controller of personal data processed through this website and related contact channels is Redknightsoftware, Craiova, Dolj, Romania. Email: [email protected]. Phone: +40 771 740 262.

We process data in line with Regulation (EU) 2016/679 (GDPR) and applicable Romanian law.

2. What data we collect

Contact and inquiry forms: name, email address, website URL if you provide it, message content, and any other details you choose to send.

Technical data when you visit the site: IP address, browser type, device/OS hints, pages viewed, referring URL, and approximate timestamps — typically via server logs and, if enabled, analytics tools.

Communication: emails or calls you initiate with us, including attachments you send for a project.

Client project data: credentials, content and business information you supply so we can deliver contracted work. That data is processed under the service relationship and any separate data processing terms we agree.

3. Why we process data (purposes and legal bases)

Responding to inquiries and preparing offers — legitimate interest and/or steps prior to a contract (Art. 6(1)(b) and (f) GDPR).

Performing contracts (design, development, hosting, support) — Art. 6(1)(b) GDPR.

Operating, securing and improving the website — legitimate interest (Art. 6(1)(f) GDPR).

Legal obligations (accounting, tax) — Art. 6(1)(c) GDPR.

Marketing emails only if you opt in or where soft opt-in is allowed; you can unsubscribe at any time.

4. Cookies and similar technologies

We may use necessary cookies or storage required for the site to work (session, security, language preference).

Optional analytics or marketing cookies are used only where required consent is obtained, or in a privacy-friendly configuration that does not require consent under applicable guidance. You can control cookies through your browser settings.

Third-party embeds (maps, videos, fonts) may set their own cookies when loaded; those providers are independent controllers for that processing.

5. Who we share data with

We do not sell personal data. We share it only with: hosting and infrastructure providers; email and collaboration tools; analytics providers if used; payment or invoicing tools when needed; professional advisors; and authorities when legally required.

Processors act on our instructions under appropriate agreements. Some providers may process data outside the EEA; in that case we rely on adequacy decisions or standard contractual clauses where required.

6. How long we keep data

Inquiry messages: usually up to 24 months after the last useful contact, unless a project starts (then kept for the contract and legal retention period).

Contracts, invoices and accounting records: as required by Romanian fiscal and commercial law (typically up to 10 years for certain documents).

Server logs: for a short period needed for security and diagnostics, unless a longer retention is needed to investigate an incident.

When retention ends, we delete or anonymise data.

7. Your rights

You may request access, rectification, erasure, restriction, portability, and object to processing based on legitimate interests, subject to legal limits.

Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.

You may lodge a complaint with the Romanian supervisory authority (ANSPDCP) or another EU authority of your habitual residence.

To exercise your rights, email [email protected]. We may need to verify your identity before responding.

8. Security

We use reasonable technical and organisational measures (access control, HTTPS where applicable, least-privilege access to client systems). No method of transmission or storage is completely secure; please use strong unique passwords for any credentials you share with us.

9. Children

Our website and services are aimed at businesses and adults. We do not knowingly collect data from children under 16. If you believe a child provided data to us, contact us and we will delete it.

10. Changes

We may update this Privacy Policy when our practices or the law change. The date at the top of this page shows the latest version. Significant changes will be highlighted on the site or communicated when appropriate.